Blending Technology with Human Touch to Drive Customer Engagement - Avantive Solutions

Blending Technology with Human Touch to Drive Customer Engagement

CIO-cover

“The right blend of technology and human element is the key to optimizing customer experience.” – Frank Pettinato

Tools like artificial intelligence and machine learning can help analyze customer needs, behaviors, intent, and actions but the “human touch” is still critical in providing a satisfying customer experience. In the latest issue of CIOReview, our CEO Frank Pettinato discusses how Avantive Solutions uses innovation and our purpose-driven culture to help clients succeed.

To read the full article “click here” or download PDF.

CIO-award