Quality Analyst English
Avantive Solutions (Brand name of iPacesetters) is looking for a Quality Analyst to support ongoing critical projects within the company.
Experience: 1 – 3 Years (we are open for Trainable resources)
Location: Delhi/NCR, Ghaziabad, Noida
Education: Any Graduate – Any Specialization, PG – Any PG Course – Any Specialization,
No: of openings: 2
Industry Type: BPO
Role: QA/QC Exec.
Desired Candidate Profile
- Should have strong oral & written English skills.
- Should be target oriented.
- Ability to provide guidance to the associates.
- Ability to monitor calls and provide feedback.
- Should be known to quality parameters.
- Ready to work in 24*7 shifts.
- Strong team player, capability to influence the team, manage changes.
- Good knowledge of Ms. Office/Ms. Excel
- Call Monitoring
- Call calibrations and evaluations.
- Should have experience in outbound Sales/ Survey Process.
- Worked in processes like Dish TV, AT & T and Comcast.
For any direct assistance you can also connect with us on email@example.com